Support Clients · Elevate Care · Grow Your Career

At Los Angeles Outpatient Center (LAOP), we believe in creating a welcoming, healing environment for adults navigating mental health, substance abuse, and eating disorder challenges. As a Clinical Program Assistant, reporting to the Program Director, you’ll play a vital role in ensuring smooth clinical operations while providing compassionate support to both clients and clinicians. Why you will love this role:

• Be the Heart of the Clinic – From welcoming clients to setting up therapy sessions, your role is essential in creating a seamless and supportive environment.
• Stay Engaged & Active – This isn’t a desk job! You'll be interacting with clients, coordinating schedules, setting up group rooms, and ensuring everything runs smoothly.
• Enjoy a Collaborative Team – Work alongside dedicated professionals in a facility designed for healing and growth.
• Gain Valuable Experience – Whether you’re looking to grow in healthcare administration or behavioral health, this role offers hands-on experience in a dynamic setting.
• Make an Impact – Your contributions help ensure clients receive the best care possible in a well-organized, professional, and welcoming space.

This full-time role is from 8 am to 5 pm Monday through Friday. The pay range is $24 - $25 hourly, depending on experience. 

At the Los Angeles Outpatient Center (LAOP), our mission is to provide a healing resource for adults, battling mental health, substance abuse, and disordered eating. Our diverse team of clinicians ensures that clients receive individualized comprehensive care in the most appropriate setting. We look for people who can grow, think, dream, create, and push the model of healthcare forward. We value achievers, leaders, and visionaries. Our goal is to value each person's skills and provide an environment that embraces diversity and rewards imagination and service delivery. LAOP is part of Centered Health, which operates a diverse network of behavioral health treatment centers ensuring that clients receive individualized comprehensive care in the most appropriate setting. 

To be a good fit for the Clinical Program Assistant opportunity, you will have:

• Minimum of 2 years of prior experience in a medical, healthcare or administrative role.
• Knowledge of and experience with KIPU is advantageous.
• Current AED, CPR/First Aid Certification or the ability to obtain prior to start.
• Positive attitude, professional, organizational skills; ability to communicate effectively.
• Proficient in Outlook, Excel, Word and PowerPoint.
• Ability to keep the clinic and office environment clean and orderly at all times.

Physical Requirements:

• Activities involve sometimes sitting at office desks and in front of a computer monitor.
• Ability to lift and carry light objects and parcels incidentally.
• Regular verbal communication, listening, and presentation skills required.
• Significant walking and ability to climb stairs.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

Pictured: We take a multidisciplinary approach to treatment, promoting collaboration and knowledge sharing among our professionals.

Under the supervision of the Program Director, you will play a vital role in ensuring seamless clinic operations while providing compassionate support to clients and clinicians. Your role will be essential in creating a well-organized and welcoming environment for individuals receiving care.

Other responsibilities include:

• Be the First Point of Contact – Greet and assist clients, coordinate check-ins, and manage visitor flow.
• Support Telehealth & Group Therapy – Set up clients for telehealth sessions and prepare group rooms for therapy sessions.
• Manage Daily Client Services – Organize and set up lunch services, ensuring dietary needs are met and spaces remain clean.
• Keep Things Running Smoothly – Maintain weekly inventory, restock essentials, and coordinate with the property manager for orders.
• Maintain a Safe & Compliant Space – Conduct daily walk-throughs, ensure CARF standards are met, and support HIPAA and OSHA compliance.
• Provide Administrative Support – Assist with scheduling, upload documentation into KIPU (EMR), and handle clerical tasks.
• Facilitate Medication & Testing Processes – Communicate with pharmacies for medication refills, collect urine specimens for testing, and take client vitals.
• Be a Compassionate Resource – Redirect clients to group sessions, answer questions, and support patient needs with professionalism and care. 
• And more.

This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Pictured: LAOP offers an environment of wholesome healing, supporting the transition back to a self-sufficient harmonious lifestyle. Rooms like this feature one-way windows offering privacy and pleasant views.