If you have admissions experience and the ability to multitask in a high-volume environment, this position offers you some great opportunities. You will:

• Sell our mental health treatment programs and guide potential clients to close the sale. Quick question for you - click here
• Earn a competitive wage plus quota-based bonuses. You'll support five of our treatment centers, providing you ample opportunities to hit your targets.
• Support Centered Health's mission (see below) and enjoy an attractive, clean facility and a welcoming, collaborative environment.
• Showcase your potential to grow within the Admissions department or into other areas of Centered Health.
• Join a close-knit, family-like company in a healthy culture in which mental well-being is highly valued for clients as well as employees.

This hourly position starts at $23 - $28 per hour, depending on your experience, plus a monthly incentive.

Welcome to Centered Health. Our mission is to provide healing resources for all ages, battling mental health, substance abuse, and eating disorders. Our diverse network of behavioral health treatment centers ensures that clients receive individualized comprehensive care in the most appropriate setting. We look for team members who can grow, think, dream, create, and push the model of healthcare forward. We value achievers, leaders, and visionaries. Our goal is to value the skills each person brings and provide an environment that embraces diversity and rewards imagination and service delivery.

Pictured: At Centered Health we create individualized treatment programs to allow individuals to thrive and meet challenges with self-awareness, clarity and stress management.

To be a good fit for the Admissions Advisor opportunity, you will have:

• A high school diploma or GED required
• 3+ years of mental health or hospital admissions experience required; 5+ years of experience preferred
• 3+ years of pre-admission assessment experience required; 5+ years of experience preferred
• 3+ years of experience managing clinician-based referrals and clinician engagement required
• 3+ years of experience reviewing and speaking to private insurance and other financial obligations, with high proficiency with out-of-network services required
• Ability to work in a fast-paced environment with effective time management and prioritization skills
• Proficiency in SalesForce and EMR software, preferably KIPU, required
• Bilingual Spanish and English is highly preferred
• Professional level phone etiquette with the ability to provide empathy and understanding
• A genuine desire to work with the population of clients we serve
• Experience with high-touch, high-need clientele
• Ability to exercise professional judgment in performing day-to-day activities, ensuring adherence to Centered Health policies and procedures

You'll work onsite at our Culver City offices, which are convenient to the 405 freeway, Monday through Friday from 9 to 5:30. We'll look to you to be flexible about working occasional overtime. Quick question for you - click here

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

Pictured: Our treatment centers offer individualized treatment for a variety of issues, diverse and dynamic therapy, unique and beautiful locations and, in residential programs, chef-prepared meals.

Reporting to the Admissions Supervisor, you will coordinate admissions for all incoming and potential clients, and answer all of their questions throughout the admissions process. This will include ensuring a match between the potential client's needs and the various Centered Health facilities, services and programs. 

You also will act as a liaison between the client and the facility they will be admitted to, ensuring the client is well-versed in the rules of the program and treatment expectations. The position requires strong written and verbal communication skills as you will be in constant contact with the client and the client’s family and/or guardians.

Your specific responsibilities will include:

• Answering phone calls for referral to treatment.
• Obtaining personal information from a caller for financial obligations, medical/mental health necessities, legal obligations, family/social support, and employment/employer information.
• Interacting with individuals who may have mental health issues and their families. 
• Completing all intake documents, and preparing and developing treatment file at time of patient admission.
• And more.

Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Pictured: Centered Health's facilities are designed as private oases, offering clients a safe, warm and welcoming space for healing. Each center has professional staff that is dedicated to supporting clients every step of the way.