Use your consultative sales skills to support a critical mission of healing at a time when the demand for mental health services is on the rise.

You're a consultative sales professional (representative, account manager, etc.) and relationship builder skilled in growing partnerships and networks. You bring a background supporting healthcare market(s), strong emotional intelligence, and a passion for delivering results. If that describes you, the role of Business Development & Outreach Specialist offers you some compelling advantages. You will:

• Make an impact at an innovative and vibrant mental health organization enjoying strong growth. You can feel good knowing your efforts will help others heal and thrive. 
• Work in a critical role where you can contribute immensely to the organization from expanding our reach to building partnerships for the future. Our growth plans include additional facilities -- the sky's the limit!
• Support an important mission and modern facilities from our corporate office to our residential treatment and outpatient centers.
• Join a strong and stable company with a warm, tight-knit culture. We embrace diversity, equity and inclusion, are committed to serving patients and clients, and enjoy fun company events, such as our annual summer picnic, along with holiday parties, special events and more.
• Earn competitive compensation and benefits including PTO, a variety of insurances, a 401(k) with company match, free lunches (when onsite), snacks and coffee, and more. This is a full-time role with a base salary of $65,000-$72,000 (DOE) + bonus. 

Centered Health serves as a healing resource for all ages, battling mental health, substance abuse, and eating disorders. Our diverse network of behavioral health treatment centers ensures that clients receive individualized, comprehensive care in the most appropriate setting. We are passionate about our mission to deliver effective mental health services that exceed expectations and enable our clients to lead healthy, happy lives. We're located in the Los Angeles and Ventura counties and have four premier treatment facilities located in Malibu, Moorpark, Agoura Hills, and Culver City. 

Video: One of Centered Health's premier residential treatment facilities, The Meadowglade, located in Moorpark, specializes in mental health and eating disorder rehabilitation. Their program includes Residential, Partial Hospitalization (PHP), and Outpatient treatment, and helps patients navigate through mental health challenges so that they are able to live healthy, happy lives.
 

To be a good fit for the Business Development & Outreach Specialist opportunity, you will have:

• Bachelor’s degree in Marketing, Business, Healthcare or similar field required.
• Sales / business development / account management experience including:
  • 2+ years of experience in business development in behavioral/mental health is required.
  • Proven track record developing new business and referrals. 
  • Extensive experience in creating, maintaining and delivering on marketing strategies to meet objectives. 
• Excellent interpersonal, relationship-building, and verbal and written communication skills; experience with communication principles, practices, and techniques applicable to a healthcare environment. 
• Organized and reliable with outstanding customer service and presentation skills; ability to maintain confidentiality.
• Strong computer skills including Microsoft Office applications (Word, Excel, Outlook, PowerPoint); Internet research; CRM software, ideally Salesforce.  
• A valid Driver License, reliable transportation and clean driving record with a willingness to work out in the field and travel locally 60+%. 
• Solid network of healthcare-based relationships in settings including Hospitals, Facilities, Clinics, Colleges and Universities in Southern California highly preferred. 

You'll be seated in our corporate location in Culver City, but we anticipate that you'll visit other Centered Health locations and work in the field (primarily Los Angeles and Ventura counties) 3+ days per week. 

Additional work-related requirements:

• Activities require a significant amount of sitting at the office, at work desks, and in front of a computer monitor. 
• Must be able to lift and carry light objects and parcels as an incidental part of the job.
• Regularly required to verbally communicate, listen, and give presentations as needed.
• Some walking and standing relative to interaction with other personnel and applicants.
• Must be able to travel by car and drive.

Note: Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role

As Business Development and Outreach Specialist, you will be responsible for cultivating relationships with our existing partners as well as creating and developing new relationships with future partners that will garner clients for our centers. Our partners include hospitals, facilities, EAP, clinicians, alumni, colleges and universities. You will report to the Vice President of Marketing and work closely with Admissions and the Executive Directors of our adolescent and adult treatment centers. 

In this role, you’ll continually use your interpersonal and strategic planning skills to identify market strategy, build and deepen professional relationships and optimize potential opportunities to increase Centered Health’s reach. As Business Development and Outreach Specialist, you must ably manage a varied and challenging workload and work well alone, in a team and with supervisors. You will work in different environments, primarily making daily phone calls from our office, spending time on the ground within communities, and visiting our treatment centers.

Specifically, you will:

• Strategically develop and execute monthly, quarterly and annual performance objectives for target markets. 
• ​Identify decision-makers in the target markets and reach out to establish those key relationships. 
• Conduct face-to-face meetings with key decision-makers to uncover needs, address barriers to treatment and create community partnerships. 
• Plan and execute territory routing to balance new and existing relationships. 
• Plan and execute presentations, customizing them to the target audience. 
• Document meaningful activity regarding decision-makers and opportunities in the CRM database; develop a strong pipeline.
• Effectively establish, develop, build, and maintain new relationships with partners to identify clients in need of treatment. 
• Design, implement and manage strategies for referral source market penetration.
• Execute a strategic call schedule to maintain relationships with current and new/prospective referral sources. 
• Report on performance against KPI’s on a weekly basis. 
• Perform other activities as needed and assigned (i.e., community events and outreach, event planning and management, etc.)

Keys to Success

We are seeking a hungry, enthusiastic sales representative with the drive to learn and grow within our markets, build a strong network and produce results. To excel in this role, naturally, you'll need sales skills and talent, but you'll also need emotional intelligence, integrity, trustworthiness and a strong work ethic. You'll be a results-driven self-starter, patient problem-solver, open to new ideas and fresh approaches, and able to stay focused on completing projects and meeting clear, quantifiable goals. 

Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Pictured: Centered Health's facilities are designed as private oases, offering clients a safe, warm and welcoming space for healing. Each center has professional staff that is dedicated to supporting clients every step of the way.